Yaamava’ Resort & Casino at San Manuel Chooses Hostar Boutique Solution
Yaamava’ Resort & Casino features luxury tribal gaming just an hour from downtown Los Angeles. With more than 6,500 slots, 400+ guest rooms and suites, an elevated pool, and more amazing amenities, millions of visitors will enjoy their stay at Yaamava’ every year.
To provide a high level of housekeeping at their full-scale resort and casino, Yaamava’ chose Hostar International. The team at Hostar provided a boutique solution, achieving a “cartless” appearance and consistent housekeeping processes.
Yaamava’ Resort & Casino’s Housekeeping Solution
Hostar provided the ProHost® Boutique Solution to provide luxury guest services and improve the efficiency of the housekeeping team while maintaining the distinct style of Yaamava’ Resort & Casino.
During the installation period, Hostar provided Yaamava’ room attendants with the tools and materials needed to focus more attention on the guest rooms, increase organization in the heart of the house, streamline distribution, and improve the appearance of guest hallways.
The ProHost® Boutique Solution provides each room attendant with a 20S Boutique Cart. The Boutique Cart is small enough to be positioned in the guest room and smart enough to hold a full day’s worth of small items, such as: amenities, room supplies, hand towels, washcloths, bath mats, facecloths, etc. The result is fewer trips-per-room to the closet, improved guest service, and the elimination of the “cluster of clutter” in the hallway.
The room attendants are also provided with a 56R Reserve Cart stationed in the service area, for easy access to additional linen and terry during the fewer trips-per-room. With 13 floors and limited closet space, the 56R Reserve Cart was key to a successful installation.
Hostar International is proud to partner with a team that is always looking to make improvements to its operation. The ProHost® Boutique Solution was the obvious choice to keep the Yaamava’ Resort & Casino at San Manuel housekeeping team ready.
Yaamava’ Resort & Casino at San Manuel | San Manuel Entertainment Authority
Yaamava’ Resort & Casino is the ultimate Southern California getaway. Yaamava’ guests can revel in the excitement of the casino floor, find serenity on the expansive pool deck, and visit the full-service spa. The top floor of the hotel tower features sweeping views of the San Bernardino Mountains. A 2,800-seat theatre makes Yaamava’ Resort & Casino a top entertainment destination. Opened Dec. 13, 2021, they opened their new theatre in Spring 2022.
Yaamava’ is the perfect destination to take in the mountains and the city. The hotel fills 13-floors of the 17-stories, with 432 rooms.
To learn more about Yaamava’ Resort & Casino at San Manuel, visit them online at https://www.yaamava.com/.
ProHost System | Hostar International, Inc.
Hostar is a solutions provider for housekeeping as well as food and beverage departments in hotels across the world. Using custom carts and a highly-efficient organizational system, Hostar helps hotels organize their departments more efficiently and save money. Since 1989, Hostar has serviced hotels as small as 150-room luxury boutiques and as large as 3,000 room properties.
To learn more about Hostar’s system offerings and how they can improve your operations, please contact Andy McCabe at amccabe@hostar.com or visit Hostar.com today.
Hostar. Designed in the USA. Made in the USA.