Waldorf Astoria Doha West Bay Focuses on Pristine Hallways for its Guests with the ProHost® Boutique Solution
The Waldorf Astoria Hotels & Resorts has expanded its luxury offerings with the opening of Waldorf Astoria Doha West Bay. This new property, located near the heart of Doha, merges modern elegance with the brand's historical grandeur. Inspired by the original Waldorf Astoria in New York, the hotel's façade and entrance reflect the brand's legacy, bringing a Manhattan touch to Qatar's capital.
Standing tall at 44 stories, the property includes 283 rooms and suites, all being serviced with the innovative ProHost® Boutique Solution. The Waldorf Astoria Doha West Bay is enhancing its commitment to exceptional guest experiences with the ProHost® Boutique Solution, a state-of-the-art system that creates a sleek, trolley-free environment. This cartless approach to housekeeping maintains uncluttered hallways, increases room cleaning efficiency, and accelerates room turnover.
“The Boutique solution empowers operators to eliminate hallway clutter and maximize in-room cleaning efficiency, ensuring every guest experience not only meets but exceeds expectations,” explains Ronald Vitale, Principal at Hostar International, provider of the ProHost® System. “This commitment to improving on-floor operations underscores the hotel’s dedication to delivering a memorable guest experience.”
Hostar’s ProHost® Boutique Solution at The Waldorf Astoria Doha West Bay
The Waldorf Astoria Doha is enhancing its dedication to exceptional guest experiences with the ProHost® Boutique Solution. The Boutique Carts, designed to fit seamlessly inside guest rooms, are compact yet spacious enough to minimize the need for frequent restocking trips. This efficiency allows room attendants to devote more time to high-quality service and speed up room turnover.
The ProHost® System centralizes the hotel’s guest room inventory, calculating the necessary linen, terry, and supplies for each floor. A dedicated team ensures all carts are replenished daily, enabling the team to focus on guest service rather than inventory management. The 20S Supplier Cart, designed to enter guest rooms, carry guestroom inventory and cleaning supplies, while the 56R Reserve Carts, strategically positioned in key service areas, ensure seamless resupply, reducing the need for frequent trips for the Room Attendants while servicing the guest room.
Overall, this innovative approach is designed to elevate operational performance, increase room turnover, and enhance the guest experience.
About Waldorf Astoria Hotels and Resorts
Waldorf Astoria Hotels & Resorts is a portfolio of more than 30 iconic properties that creates a unique sense of place with a relentless commitment to elegant service, one-of-a-kind experiences and culinary expertise in landmark destinations around the world. Inspired by their timeless environments and sincerely elegant service, Waldorf Astoria hotels deliver an effortless experience seamlessly, creating a true sense of place for guests through stunning architecture, iconic Peacock Alley, refined art collections and elevated in-room amenities. In addition to the brand’s world-class hotel offerings, Waldorf Astoria boasts a global residential portfolio that provides the comfort of a private home combined with unsurpassed amenities and high-touch service. Waldorf Astoria is part of Hilton, a leading global hospitality company. Experience an unforgettable stay at Waldorf Astoria Hotels & Resorts by booking at waldorfastoria.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Waldorf Astoria Hotels & Resorts at stories.hilton.com/waldorfastoria, and follow the brand on Twitter, InstagramandFacebook.
ProHost® System | Hostar International, Inc.
At Hostar International, Inc., we specialize in enhancing the value of hotels and resorts worldwide with our renowned ProHost® System, boasting three decades of global success.
Our clientele includes prestigious hotels, casinos, and resorts, ranging from intimate 150-room boutiques to expansive 3,000-room properties. We are dedicated to implementing proven systems and metrics that optimize guest service, elevate productivity, and lower operational costs in your housekeeping, food, and beverage departments.
Hostar technical services include operational analysis, heart-of-house space planning, and logistics planning for material flow. We also liaise between the developer and operator for pre-openings and support the hotel operations team.
The ProHost® System delivers tangible benefits by improving service levels, reducing operational costs, and boosting productivity. It integrates advanced equipment and a standardized process to efficiently distribute daily linens, amenities, and supplies from a central hub to guest rooms, precisely meeting their needs.
Achieving enhanced net operating income while elevating guest satisfaction is within reach with the ProHost® System.
To learn more about Hostar's ProHost® System offerings and how they can improve your operations, please contact Andy McCabe at amccabe@hostar.com or visit Hostar.com today.
Hostar is designed, assembled, and manufactured in the USA.