Residence Inn Grand Rapids Downtown Chooses Hostar Select Service

Interior photo of Residence Inn Grand Rapids Downtown during the evening. Copyright: Marriott International

Residence Inn Grand Rapids, in Michigan, partnered with Hostar in mid-2020. Residence Inn and Marriott wanted a housekeeping program which provides a seamless experience for their guests.

Hostar offered the Select Service Solution to improve guest services during the in-room cleaning process and increase the efficiency of the Residence Inn housekeeping team. Hostar International is proud to be part of the team which helps the guests of Residence Inn Grand Rapids Downtown enjoy their visit to the "Furniture City".

Select Service Solution, including 2030S Supplier Cart, C2 Collector, Centralized Amenities and Equipment Programming by Hostar International.

Residence Inn Grand Rapids Downtown is a long-term stay option scheduled to open in February 2021. Located directly in downtown Grand Rapids, the hotel is near the Grand Rapids Art Museum and Children's Museum, as well as plentiful parks. This 11-floor and 147-room hotel is perfect for extended business trips and vacations.

This Marriott International-brand hotel needed a housekeeping partner with the perfect hardware and system to help them create a premier long-term-stay destination. Hostar's Select Service Solution was the obvious choice to keep the housekeeping team ready to go at a moment's notice, and keep guests satisfied.

The Select Service Solution for housekeeping from Hostar was chosen by Residence Inn Grand Rapids Downtown to boost the comfort for their long-stay guests. The Select Service Solution streamlines the distribution of linen, terry, amenities, and supplies. It allows Residence Inn Grand Rapids Downtown to manage high occupancy and long-term-stay challenges while maintaining task focus and accountability. Each room attendant is provided with a 2030S Supplier Cart and C2 Collector Cart to move from room-to-room.

Hostar is a solutions provider for housekeeping as well as food and beverage departments in hotels across the world. Using custom carts and a highly-efficient organizational system, Hostar helps hotels organize their departments more efficiently and save money. Since 1989, Hostar has serviced hotels as small as 150-room luxury boutiques and as large as 3,000 room properties.

To learn more about the Hostar's system offerings and how they can improve your operations, please contact Andy McCabe at amccabe@hostar.com or visit Hostar.com today.