Hostar International Partners with Mohegan INSPIRE to Revolutionize Housekeeping Operations at Asia’s Premier Entertainment Resort
Hostar International, Inc., a global leader in hospitality operational solutions, is pleased to announce its partnership with Mohegan INSPIRE Entertainment Resort on Yeongjong Island, South Korea. This collaboration will introduce the ProHost® System to INSPIRE’s three iconic 5-star hotel towers—Forest Tower, Ocean Tower, and Sun Tower—comprising 1,275 luxurious rooms, suites, and villas.
Implementing the ProHost® System is designed to optimize housekeeping operations by centralizing the distribution of linens, terry, room supplies, and amenities. By streamlining these processes, the system ensures that room attendants are fully equipped to provide exceptional guest service, enabling them to focus on maintaining room cleanliness, convenience, and inventory management at every touchpoint.
Each of INSPIRE’s hotel towers features a distinctive design concept inspired by the natural beauty of Yeongjong Island. Guests can choose from an array of deluxe rooms, suites, and villas, each offering a unique experience in the Forest Tower, Ocean Tower, or Sun Tower.
"Each tower presents unique challenges," explained Jennifer Cade, VP of ProHost® System Services at Hostar International. "The ProHost® System is tailored to meet the specific needs of each hotel, enabling the operations team to efficiently address the distinct challenges and demands of multiple towers, all while functioning seamlessly under one unified system."
This partnership reflects a shared commitment to innovation and excellence in guest services, perfectly aligning with Mohegan INSPIRE’s vision of redefining the luxury hospitality and entertainment experience.
ProHost® Full Service Solution at Mohegan INSPIRE Entertainment Resort
The ProHost® Nexus Full Service Solution optimizes room attendants' daily workflow by providing the precise amount of guest supplies needed for each room. This allows the Housekeeping operation to focus on servicing the rooms and guests rather than restocking and replenishment trips. This efficiency ensures rooms are always impeccably prepared, elevating guest comfort and satisfaction.
Each room attendant is equipped with a 40S Supplier Cart, a C3 Collector Cart for seamless room-to-room movement, and a 56R Reserve Cart. The ProHost® System customizes each Housekeeping Cart with the supplies needed for each section, streamlining operations.
This system alleviates the burden of distributing linens, terry, and supplies from attendants, managers, and housepersons, handling the entire distribution process. The housekeeping team can focus on exceptional guest service with the system while managers and housepersons address other critical tasks.
The Nexus Full Service Solution simplifies operations, boosts team efficiency, and enhances guest satisfaction and operational performance.
About Mohegan INSPIRE Entertainment Resort
Mohegan INSPIRE, located in the IBC-III area of Incheon International Airport in Yeongjong Island, is a large-scale entertainment-integrated resort that combines various resort facilities, entertainment elements, and top-notch hospitality services. It launches its soft opening on November 30, 2023.
INSPIRE features three premier hotel towers with different concepts (totaling 1,275 rooms), Korea's first multi-purpose arena with 15,000 seats, a versatile indoor water park under a glass dome, state-of-the-art MICE facilities with the largest ballroom in Korea, an outdoor entertainment park where up to 30,000 people can enjoy various experiences, a casino exclusive for foreigners, a 150-meter-long digital entertainment street, and commercial facilities that blend shopping, dining, and entertainment. Website Address: http://www.inspirekorea.com.
INSPIRE Integrated Resort Co Ltd., the operator of Mohegan INSPIRE Entertainment Resort, is a special-purpose corporation established in Korea. It is wholly owned by Mohegan, a global premier integrated entertainment resort operator. Mohegan owns, develops, and operates eight entertainment-integrated resorts in North America and Northeast Asia (Korea).
ProHost® System | Hostar International, Inc.
At Hostar International, Inc., we specialize in enhancing the value of hotels and resorts worldwide with our renowned ProHost® System, boasting three decades of global success.
Our clientele includes prestigious hotels, casinos, and resorts, ranging from intimate 150-room boutiques to expansive 3,000-room properties. We are dedicated to implementing proven systems and metrics that optimize guest service, elevate productivity, and lower operational costs in your housekeeping, food, and beverage departments.
Hostar technical services include operational analysis, heart-of-house space planning, and logistics planning for material flow. We also liaise between the developer and operator for pre-openings and support the hotel operations team.
The ProHost® System delivers tangible benefits by improving service levels, reducing operational costs, and boosting productivity. It integrates advanced equipment and a standardized process to efficiently distribute daily linens, amenities, and supplies from a central hub to guest rooms, precisely meeting their needs.
Achieving enhanced net operating income while elevating guest satisfaction is within reach with the ProHost® System.
To learn more about Hostar's ProHost® System offerings and how they can improve your operations, please contact Andy McCabe at amccabe@hostar.com or visit Hostar.com today.
Hostar is designed, assembled, and manufactured in the USA.