Hostar International Implements ProHost® Mega Resort Solution as Part of MGM Grand Hotel & Casino’s $300 Million Remodel
Hostar International, Inc., a global leader in hospitality operations solutions, proudly announces the successful implementation of its ProHost® Mega Resort Solution at the MGM Grand Hotel & Casino. The installation—completed amid ongoing renovation construction—marks the largest ProHost® system ever implemented to date.
As part of MGM Grand’s ambitious $300 million remodel, which is set to transform all 4,212 guest rooms and suites by December 2025, the ProHost® Mega Resort Solution was chosen to help modernize back-of-house operations while supporting the property’s renewed focus on luxury and efficiency.
The ProHost® Mega Resort Solution streamlines the delivery of guest room inventory, allowing attendants to service rooms more efficiently by reducing the number of trips required for resupply. In addition, the system’s powered carts reduce physical strain and fatigue, improving employee satisfaction and retention—key priorities for today’s hospitality workforce.
Despite being installed during major renovation construction, Hostar International’s team worked closely with MGM Grand to ensure a smooth rollout and uninterrupted operations throughout the process.
The new system has also brought immediate operational benefits to MGM Grand Laundry, including a reduction in linen rewash and more accurate inventory management. These improvements have strengthened overall laundry efficiency, further supporting the property’s commitment to sustainability and operational excellence.
The integration of the ProHost® Mega Resort Solution underscores Hostar International’s continued dedication to empowering the world’s premier hotels and resorts with advanced systems that drive efficiency, employee well-being, and exceptional guest experiences.
Hostar’s Nexus Mega Resort System at MGM Grand Hotel & Casino
The ProHost® Nexus Mega Resort System revolutionizes housekeeping by utilizing specialized equipment and innovative processes to efficiently distribute linens, terry, amenities, and supplies in precise quantities from a centralized location to guest rooms with minimal steps. The system is flexible, adapting to each property's unique needs to ensure room attendants begin their shifts fully stocked with everything they need. This enables them to focus on preparing rooms, speeding up turnover, and allowing guests to check in as quickly and smoothly as possible.
The Mega Solution features a powered 50S Supplier for room attendants, integrated with 56R Reserves and a pickstation. The system equips Room Attendants with the tools and materials needed to efficiently service guest rooms with enhanced attention to detail. With the ProHost® System, room attendants save 45 to 60 minutes daily, housemen save 60 to 120 minutes, and supervisors save 15 to 30 minutes. This results in substantial cost savings, enhanced room cleanliness, and improved inventory control. Traditional, cluttered carts are replaced with organized, pre-stocked trolleys featuring color-coded totes, allowing room attendants to easily transport them from service areas to guest rooms. This system streamlines their workflow and keeps hallways free of clutter, making the entire process more efficient.
About MGM Grand Hotel & Casino
MGM Grand Hotel & Casino, "The Entertainment Authority," offers the ultimate Las Vegas experience with a variety of accommodations to serve every need and signature dining by top celebrity chefs, including Tom Colicchio, Wolfgang Puck, Joël Robuchon, and Morimoto. In addition to a pampering spa and salon and an elaborate conference center with more than 850,000 square feet of meeting space, the hotel offers a wide range of world-class entertainment at MGM Grand Garden Arena; the epic KÀ by Cirque du Soleil; world-famous dance crew Jabbawockeez; master illusionist David Copperfield; Topgolf Las Vegas; Brad Garrett's Comedy Club; and Hakkasan Las Vegas. MGM Grand is operated by MGM Resorts International (NYSE: MGM). For more information and reservations, visit mgmgrand.com, call toll-free at (877) 880-0880, or find us on Instagram, Facebook, and Twitter.
ProHost® System | Hostar International, Inc.
At Hostar International, Inc., we specialize in enhancing the value of hotels and resorts worldwide with our renowned ProHost® System, boasting three decades of global success.
Our clientele includes prestigious hotels, casinos, and resorts, ranging from intimate 150-room boutiques to expansive 3,000-room properties. We are dedicated to implementing proven systems and metrics that optimize guest service, elevate productivity, and lower operational costs in your housekeeping, food, and beverage departments.
Hostar technical services include operational analysis, heart-of-house space planning, and logistics planning for material flow. We also liaise between the developer and operator for pre-openings and support the hotel operations team.
The ProHost® System delivers tangible benefits by improving service levels, reducing operational costs, and boosting productivity. It integrates advanced equipment and a standardized process to efficiently distribute daily linens, amenities, and supplies from a central hub to guest rooms, precisely meeting their needs.
Achieving enhanced net operating income while elevating guest satisfaction is within reach with the ProHost® System.
To learn more about Hostar's ProHost® System offerings and how they can improve your operations, please contact Andy McCabe at amccabe@hostar.com or visit Hostar.com today.
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