Durango Casino & Resort Improves Housekeeping Operations with the ProHost® Full Service Solution
Hostar International, Inc., the global leader in hospitality operational solutions, proudly announces the implementation of the ProHost® Full Service Solution at the newly opened Durango Casino & Resort in Las Vegas. This back-of-the-house system is set to redefine housekeeping efficiency, empowering the resort to deliver unparalleled guest experiences at the Durango Casino in Las Vegas, Nevada.
Located in the Southwest Valley along the I-215, Durango Casino & Resort is the newest addition to the renowned Station Casinos portfolio. The property features over 83,000 square feet of elegant casino space, over 200 luxurious guestrooms and suites, premier dining options, and a state-of-the-art sportsbook.
The ProHost® System revolutionizes housekeeping by integrating carts and innovative processes designed to optimize the distribution of linens, terry, amenities, and supplies. Tailored for properties with long hallways and extended travel distances, the system equips room attendants with precise quantities required to prepare rooms for new guests, streamlining operations and significantly enhancing productivity.
ProHost® Full Service Solution at Durango Resort
The ProHost® Nexus Full Service Solution optimizes room attendants' daily workflow by providing the precise amount of guest supplies needed for each room, allowing the Housekeeping operation to focus on servicing the rooms and guests rather than restocking & replenishment trips. This efficiency ensures rooms are always impeccably prepared, elevating guest comfort and satisfaction.
Each room attendant has a 40S Supplier Cart, a C3 Collector Cart for seamless room-to-room movement, and a 56R Reserve Cart. The ProHost® System customizes each Housekeeping Cart with the supplies needed for each section, streamlining operations.
This system alleviates the burden of distributing linens, terry, and supplies from attendants, managers, and housepersons, handling the entire distribution process. The housekeeping team can focus on exceptional guest service with the system while managers and housepersons address other critical tasks.
The Nexus Full Service Solution simplifies operations, boosts team efficiency, and enhances guest satisfaction and operational performance.
About Durango Casino & Resort
Inspired by the warm colors of the desert and heritage of Las Vegas, Durango Casino & Resort offers locals and visitors an approachable luxury experience. Guests arrive in a serene lobby, flanked by the resort’s indoor/outdoor Bel-Aire Lounge and Backyard and nearby elegant meetings and event spaces. Travelers retreat to a modern 200-room luxury hotel featuring an elevated collection of rooms and suites that reflect the property’s sense of place.
Signature dining options include Mijo Modern Mexican, Summer House, The George Sportsmen’s Lounge, and Nicco’s Prime Meats & Fresh Fish, an original steakhouse concept by Chef Daniel Ye and his impressive culinary team. Eat Your Heart Out, an eclectic and communal hall of foods offers highly sought-after outposts from culinary-driven cities, Los Angeles, New York, and Philadelphia, alongside beloved local favorites.
Durango features an 83,000-square-foot casino featuring innovative gaming technology and a one-of-a-kind STN Sportsbook. Durango is the latest casino and resort destination by Station Casinos. It is located at the corner of Interstate 215 (I-215) beltway and Durango Drive just a short drive from The Strip and offers convenient, free parking. For more information, please visit www.durangoresort.com or call 702.567.7777. For the latest on social media, follow @DurangoResort.
ProHost® System | Hostar International, Inc.
At Hostar International, Inc., we specialize in enhancing the value of hotels and resorts worldwide with our renowned ProHost® System, boasting three decades of global success.
Our clientele includes prestigious hotels, casinos, and resorts, ranging from intimate 150-room boutiques to expansive 3,000-room properties. We are dedicated to implementing proven systems and metrics that optimize guest service, elevate productivity, and lower operational costs in your housekeeping, food, and beverage departments.
Hostar technical services include operational analysis, heart-of-house space planning, and logistics planning for material flow. We also liaise between the developer and operator for pre-openings and support the hotel operations team.
The ProHost® System delivers tangible benefits by improving service levels, reducing operational costs, and boosting productivity. It integrates advanced equipment and a standardized process to efficiently distribute daily linens, amenities, and supplies from a central hub to guest rooms, precisely meeting their needs.
Achieving enhanced net operating income while elevating guest satisfaction is within reach with the ProHost® System.
To learn more about Hostar's ProHost® System offerings and how they can improve your operations, please contact Andy McCabe at amccabe@hostar.comor visit Hostar.com today.
Hostar is designed, assembled, and manufactured in the USA.