The Choctaw Casino & Resort Expands Grand Tower, Upgrades to Powered Housekeeping Carts with ProHost® Mega Resort Solution
Hostar International, Inc., a leader in innovative hospitality solutions, is proud to announce its partnership with Choctaw Casino & Resort – Durant to support the grand reopening of the newly renovated Grand Tower. As part of this collaboration, Choctaw Durant has upgraded its housekeeping operations with Hostar’s ProHost® Mega Resort Solution, featuring power-assist carts designed to improve efficiency, support team member safety, and easily navigate long hallways. Following a 15-month renovation, the Grand Tower at Choctaw Casino & Resort – Durant has been transformed into a modern and luxurious retreat, featuring 18 suites and 329 rooms with spacious showers, contemporary furnishings, and original artwork by Choctaw artists. The renovation reflects Choctaw Nation’s commitment to elevating the guest experience while honoring Native culture through art and design.
Choctaw Casino & Resort – Durant has implemented the ProHost® Mega Resort Solution, a heart-of-the-house housekeeping system that enhances operational efficiency to complement this transformation. As part of this collaboration, Choctaw Durant has enhanced its housekeeping operations with Hostar’s ProHost® Mega Resort Solution. This system ensures that Room Attendants receive a fully replenished cart daily while evenly and accurately distributing linens, terry, amenities, and room supplies. Additionally, powered housekeeping carts assist in safely transporting these essentials across the resort’s extensive hallways, significantly reducing physical strain. Choctaw Durant prioritizes team member well-being and guest satisfaction by incorporating ergonomic solutions.
Hostar’s Nexus Mega Resort System at Choctaw Casino & Resort - Durant
The ProHost® System revolutionizes housekeeping by utilizing specialized equipment and innovative processes to efficiently distribute linens, terry, amenities, and supplies in precise quantities from a centralized location to guest rooms with minimal steps. The system is flexible, adapting to the unique needs of each property to ensure room attendants begin their shifts fully stocked with everything they need. This enables them to focus on preparing rooms, speeding up turnover, and allowing guests to check in quickly and smoothly.
The Mega Solution features a powered 40S Supplier for room attendants, integrated with 56R Reserves and a pickstation. The system equips Room Attendants with the tools and materials needed to service guest rooms with enhanced attention to detail efficiently. With the ProHost® System, room attendants save 45 to 60 minutes daily, housemen save 60 to 120 minutes, and supervisors save 15 to 30 minutes. This results in substantial cost savings, enhanced room cleanliness, and improved inventory control. Traditional, cluttered carts are replaced with organized, pre-stocked trolleys featuring color-coded totes, allowing room attendants to transport them easily from service areas to guest rooms. This system streamlines their workflow and keeps hallways clutter-free, making the process more efficient.
About Choctaw Casino & Resort - Durant
Located an hour north of the Dallas/Fort Worth Metroplex, Choctaw Casino & Resort – Durant is a AAA Four-Diamond casino resort, entertainment and convention destination in southeastern Oklahoma. The casino has more than 7,400 slot machines, table games, a poker room, and a large non-smoking casino. The resort offers more than 100,000 square feet of meeting and convention space and seats more than 3,000 at the Academy of Country Music (ACM) award-winning Grand Theater. The resort also includes over 1,600 luxurious rooms and suites, 20 restaurants, 21 bars and lounges, six retail stores, two fitness centers, a spa, two outdoor pools, and a water park. The family-friendly District offers guests 20 bowling lanes, a 6-screen premier movie theater, 70 arcade games, and dining options. Additionally, guests can enjoy the 77-camper Choctaw RV Park located across from the casino. For more information, visit choctawcasinos.com.
ProHost® System | Hostar International, Inc.
At Hostar International, Inc., we specialize in enhancing the value of hotels and resorts worldwide with our renowned ProHost® System, boasting three decades of global success.
Our clientele includes prestigious hotels, casinos, and resorts, ranging from intimate 150-room boutiques to expansive 3,000-room properties. We are dedicated to implementing proven systems and metrics that optimize guest service, elevate productivity, and lower operational costs in your housekeeping, food, and beverage departments.
Hostar technical services include operational analysis, heart-of-house space planning, and logistics planning for material flow. We also liaise between the developer and operator for pre-openings and support the hotel operations team.
The ProHost® System delivers tangible benefits by improving service levels, reducing operational costs, and boosting productivity. It integrates advanced equipment and a standardized process to distribute daily linens, amenities, and supplies from a central hub to guest rooms efficiently, precisely meeting their needs.
Achieving enhanced net operating income while elevating guest satisfaction is within reach with the ProHost® System.
To learn more about Hostar's ProHost® System offerings and how they can improve your operations, please contact Andy McCabe at amccabe@hostar.com or visit Hostar.com today.
Hostar is designed, assembled, and manufactured in the USA.